In an Emergency, Every Second Counts
Open 24/7. No appointment needed. Located just minutes from Puchong, Putrajaya & KLIA.
Fast. Skilled.
Always Ready.
Emergencies aren’t the time to hesitate.
You need a team that’s already moving the moment you walk in.
Whether you arrive by car or ambulance, we’re here, calm, quick, and prepared to act.
So you can breathe easier knowing you’re not alone.
When You Can’t Move, We Do.
Some emergencies don’t give you time to think.
That’s why our ambulance service is ready to move the moment you need it.
Trained medical officers and paramedics onboard
Not for today but for the day you need it most.
What you can expect
Immediate triage
upon arrival
Doctor-led
emergency care
Nurses, paramedics, and support staff working in sync
Call Now to Speak with Our Emergency Frontline
No Wait, No Worry.
Here’s How Fast We Move.
Red Zone
Critical cases go straight to the doctor.
Yellow Zone
You’ll see the doctor within
15 minutes after a short
registration.
Green Zone
Register in under 5 minutes. Triage in 2. Doctor consult in 30 minutes or less.
Located in MAHSA Specialist Hospital, Bandar Saujana Putra, with easy access for Cyberjaya, Putrajaya, KLIA, and surrounding regions.
What Brings People In?
Everything You’d Never Plan For
Everyday cases we handle include
Viral scares
or minor trauma.
ENT issues like ear blockages, nosebleeds, and throat infections.
Pregnant patients with sudden cramps or bleeding.
Your emergency is valid. We’re ready for it.
Specialists available
on-call or in-house include
Anaesthesiology
Cardiology
Ear, Nose, Throat (ENT)
General Surgery
Internal Medicine
Nephrology
Neurosurgery
Obstetrics & Gynaecology
Orthopaedics
Paediatrics
Plastic Surgery
Psychiatry & Psychology
Radiology
Call Now to Speak with Our Emergency Frontline.
Meet the People
Behind the Care
From the moment you enter, you’re met with calm hands, clear eyes, and quiet confidence.
Our emergency doctors, nurses, and paramedics are more than responders, they’re the ones who take over when you’re overwhelmed.
We train for urgency, but we lead with empathy.
Need Us At Your Event?
We’ve Got You Covered
MAHSA’s Emergency Team isn’t just for in-hospital care. We support event organizers, schools, and corporate functions with full-scale medical services on-site.
Your emergency is valid. We’re ready for it.
Frequently
Asked
Questions
Frequently Asked Questions
What services does the Accident & Emergency Department provide?
The A&E Department provides immediate medical care for patients with serious, life-threatening, or urgent conditions such as severe injuries, heart attacks, strokes, breathing difficulties, unconsciousness, and major trauma as well as Out-Patient Medical Care & Family Oriented Medical Services for the general public after office hours and weekend as well as Public Holidays.
Why are some patients seen before others even if they arrived later?
Patients are treated based on the severity of their condition. Life-threatening emergencies are attended to first, regardless of arrival time.
How long will I have to wait to be seen?
Waiting times vary depending on how busy the department is and the seriousness of your condition. We adhere strongly to the Triage Equity and is color coded based on severity or urgency. Red or Critical cases are managed immediately, while Yellow or semi critical cases are to be seen within 15 minutes whilst Green for non- urgent cases are to be seen within 30 mins.
Can I accompany my family member into the treatment area?
For safety and privacy reasons, only one accompanying person may be allowed, depending on the patient’s condition and department capacity. Staff will guide you accordingly.
What if a patient needs specialized care (e.g., neurosurgery, cardiac care)?
The A&E team will stabilize the patient and coordinate transfer to the appropriate specialist unit or another hospital with the required services if necessary.
How are emergency services billed?
Charges depend on the type of care, investigations, and treatment provided. Our billing department will explain costs once the patient is stabilized or as per discharge.
How can I get updates about a patient in the emergency room?
You may approach the nurse station or the Customer Care Officer for updates. In critical cases, the attending doctor will brief next of kin directly.